I consider myself a well-informed user of Internet technologies and I use Mozilla. Nonetheless...
I just went to Mozilla.org to upgrade my home installation from 1.5 to 1.7.3. I was then given the choice to choose the product I want to install, with full attention given to Firefox.
Again, I am not a novice user. I've switched to Mozilla sometimes around 2 years ago. But now I have to choose what I want to install or upgrade, or both. To figure out what is the difference between the various offerings, I had to click on "Products", then go to the page about "which program is right for me", then scroll down to the Mozilla section and read this:
Mozilla 1.7 is our mature, integrated application suite that includes browser, email and newsgroup client, chat client, and an HTML editor. Mozilla 1.7 is not a combination of Firefox and Thunderbird. Mozilla 1.7 is a completely different application.)
We suggest Mozilla 1.7 if you are looking for an all-in-one solution when using the Internet. Large organizations that require an integrated suite (past Netscape Communicator users) should consider moving toward Mozilla 1.7. All others should consider upgrading to Firefox and Thunderbird.
Am I an "all others" type that should not choose their mature integrated application suite but instead choose their other immature Firefox and Thunderbird products?
To me, this seems too complicated for must users. I am part of those that want to attract users from IE to Mozilla, but this whole offering will not help our cause. Users that are used to automated upgrades and reasoning-free installation processes will be intimated when offered choices like those presented on mozilla.org. If I was the decider at mozilla, the front page would put the focus on the "mature" software and leave the other choices a little bit behind.
But today, this is not what you see. You get there and the focus is on the Firefox download. I have mozilla installed. So should I uninstall it before installing Firefox? Then I must install Thunderbird? Will I be able to install a French dictionary like I have in Mozilla (the download mentions "English version"). Will it be easy to re-import all my settings from Mozilla? Or do I just install both over Mozilla? Oh all of these are answered on a FAQ somewhere? So I have to read a FAQ?
Way too many questions for a guy that has 30 minutes free while his daughter is having a nap on a slushy-Saturday morning. I'm better-off just finally allowing for the pending automatic Windows/IE upgrades awaiting for my approval. And let's upgrade my Eclipse 3.0.0 installation with the similar automatic upgrade facilities.
Update: Ok, I can't resist ... and around 20 minutes left. Here is the link to the FAQ entry about migrating from mozilla to Thunderbird.
Update 2, 15 minutes later: Well, it all went smoothly. Installed both Thundebird and Firefox, imported my mozilla settings in both apps, from my own session and Chantal's session too, then uninstalled Mozilla 1.5. If you read this with Firefox, try "CTRL -" (CTRL-minus) many times, then "CTRL +" (CTRL-plus) many times. This is CSS and relative fonts in action! When making text bigger, display problems start to be visible after around 4-5 increases. Decreasing text goes further.